Returns & Exchanges
At ICON, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to return.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return process to ensure tracked delivery back to our warehouse.
Pack Your Items
Place the unworn items with original tags attached into their original packaging and securely attach the shipping label to the outside.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing